Costa Rica is a country famous for its beaches, but the country has a serious problem with the number of hotels.
As of July 2017, the country ranked as one of the worst in the world for the number and quality of hotel rooms, according to a report released by Costa Rica’s National Audit Office.
Costa Rica ranked 48th out of the 193 countries in a recent survey, with a total of 12,824 hotels in the country.
Costa Rican hotel guests are often unhappy with the quality of their accommodations, as well as the lack of services, and the problem has been getting worse since 2016.
Costa Ricans complain that they are frequently turned away at the door because of the number hotels they choose to stay in.
In recent years, Costa Rica has experienced an increase in the number, type, and quality on-site and off-site guests, according the report.
The National Audit office found that Costa Rica had the lowest percentage of guests staying in hotels, with only a few hotels ranking higher than Costa Rica in the overall quality of guest experiences.
Many hotels, including those in the Caribbean and Mexico, are overcrowded and understaffed, the report said.
“It is estimated that more than 30 percent of hotel guests may have stayed overnight, while more than one-third may have slept in the hotel and another quarter may have visited the guest lounge.
Guests often have to be rushed to the front of the line for entry into the hotel room,” the report read.
The average length of stay in Costa Ricas hotels is 2.5 days, according a survey by hotel management company Aviso.
Avisa reported that on average, guests spent an average of 1.9 days in Costa Rican hotels.
“This is a problem that can lead to hotel guests leaving the country, not returning to the country,” the audit said.
While many of the hotels in Honduras are overcrowding and poorly maintained, Costa Ricos hotel guests complain about a lack of amenities and services, such as running water and heat, according Costa Rica Tourism, the national tourism agency.
“Costa Rica has one of Latin America’s most luxurious guest experience in Honduras, and it is difficult to find hotels that offer guests a good experience in their stay,” the National Audit said in a statement.
“The lack of hotel facilities, services, amenities and amenities, and hotel staff’s poor working conditions, are all factors that make it difficult for guest satisfaction and quality to be maintained.”
Costa Rica does not require hotel guests to pay the hotel company for their stay, but some hotels are required to pay for water and other basic services, the National Report said.
The Costa Rican government has offered incentives to help increase the quality and safety of guest rooms, but there is still a lack for a more comprehensive and uniform system for managing guest complaints, the audit added.
The lack of on- and off and offsite guest rooms is also a problem in the United States, which has a much higher rate of hotel guest complaints than Costa Ricays.
In 2016, guest complaints to the Federal Trade Commission averaged about 14 percent of total hotel guests, the highest rate in the nation, according an analysis by the Federal Communications Commission.
The Commission said that on-and-off and off site guest rooms account for nearly one-fifth of hotel complaints, with on-sites making up 15 percent.
The hotel industry in Costa Rico has been working to improve its guest experience, but problems remain, according Jules A. Pons, the chief operating officer of the Costa Rican Hotel Association.
“If the problem is not addressed in the right places, the problems will persist and the hotel industry will be stuck in a negative loop for years to come,” Pons said.